How to Return Your Warby Parker Purchase

How to Return Your Warby Parker Purchase

Returning your eyewear is simple with Warby Parker. Here’s how to return items and request a refund:

Return Eligibility:

Ensure your item is eligible for return:

• Items must be returned within 30 days of delivery.
• Products should be in original condition with all packaging and tags.

Returning an Item:

1. Start a Return: Log into your account and choose 'Order History'. Find the order and select 'Return Item'.
2. Choose a Reason: Select the reason for your return from the list.
3. Print Return Label: Print and attach the prepaid label to your package.
4. Send It Back: Drop the package at a designated carrier location.

Refund Process:

After receiving your return, we will process your refund. Expect refunds within 7-10 business days to the original payment method.

Need Help?

For any questions or assistance, contact our customer service team. We aim to make your return experience as smooth as possible.