How to Change or Cancel Your Warby Parker Order

How to Change or Cancel Your Warby Parker Order

Need to change or cancel your eyewear order? We’re here to help. Follow these steps to manage your order with ease:

Cancelling Your Order:

To cancel an order, follow these steps:

1. Log into Your Warby Parker Account: Access your account on our website.
2. Locate Your Order: Visit the 'Orders' section to find the order you need to cancel.
3. Check Eligibility: Ensure the order hasn’t been processed or shipped yet.
4. Proceed with Cancellation: If eligible, select 'Cancel Order' and follow the instructions.
5. Receive Confirmation: A confirmation email will be sent once the cancellation is successful.

Modifying Your Order:

To make changes, such as updating your prescription or shipping address, follow these steps:

1. Access Your Order: Log into your account and navigate to 'Orders'.
2. Check Modification Options: Select the order to see available options. Note that changes might be limited once processing begins.
3. Make Adjustments: Apply changes and confirm them.
4. Confirmation: You’ll receive an email with the updated order details.

Need Assistance?

If you need further help, contact our customer service team. We’re committed to providing a seamless shopping experience.