Creating a Technology Communication Plan for Your Congregation

When implementing technology changes in your religious organization, it is crucial to have a clear communication plan to keep all stakeholders informed and aligned. This ensures that everyone understands the changes and their impacts.

What Is a Technology Communication Plan?

A technology communication plan includes:

Identifying who needs to be informed about the technology changes
Specifying the information they need to know
Determining when they will be communicated with during the project timeline
Choosing how the communications will be delivered (email, meetings, bulletins, etc.)

The goal is to ensure all affected parties receive clear, consistent messages to prepare for upcoming changes.

When to Develop Your Plan

A draft communication plan should be developed during the initial planning phase, before any technology changes are scheduled or implemented. Include it with:

Project scope and objectives
Technical design and implementation plans
Risk assessment and mitigation strategies

This allows ample time to review and refine the communication approach.

Plan Components

Use a standard template and include:

List of stakeholders grouped by audience (congregation members, staff, volunteers, etc.)
Communication milestones tied to the project schedule
Key messages and communication channel(s) per milestone
Roles and responsibilities for executing communications
Plan for receiving, tracking, and responding to feedback

Attach any draft communications like email templates or presentation materials. The advisory board will review and may provide recommendations.

Need Assistance?

If you have questions about developing an effective communication plan, please contact the Communications team. They can provide guidance and best practices.

Clear stakeholder communications are vital to the success of technology changes. Submit your plan early to keep everyone informed!