How to Cancel or Modify Your Warby Parker Order

How to Cancel or Modify Your Warby Parker Order

Need to change or cancel your Warby Parker order? Follow these steps to manage your eyewear purchases with ease:

Order Cancellation:

To cancel an order, please follow the steps below:

1. Log into Your Warby Parker Account: Use your credentials to access your account.
2. Locate Your Order: Go to the 'Orders' section to find the order you wish to cancel.
3. Check for Cancellation Eligibility: Ensure the order has not been shipped yet, as shipped orders cannot be canceled.
4. Cancel the Order: If eligible, click on 'Cancel Order' and follow the prompts to complete the cancellation process.
5. Receive Confirmation: You will receive an email confirmation once the cancellation is processed.

Modifying Your Order:

To modify details such as shipping address or eyewear options, proceed with these steps:

1. Access Your Order: Login to your account and navigate to 'Orders'.
2. Review Modification Options: Select your order and view available changes. Note, some modifications may be restricted once processing begins.
3. Implement Changes: If changes are possible, apply them and confirm.
4. Get Confirmation: An email will be sent with updated order details after modifications.

Need Help?

If you experience issues or need further assistance, please contact Warby Parker's customer service team. We are committed to ensuring your shopping experience is smooth and satisfactory.