Handling Panasonic Pre-Orders and Backorders

Handling Panasonic Pre-Orders and Backorders

At Panasonic, we offer pre-orders and backorders to ensure our customers can access products as soon as they become available. Here's how to manage these effectively:

Understanding Pre-Orders:

Pre-orders allow you to reserve Panasonic products before they are released, often for new launches or exclusive items.

Understanding Backorders:

Backorders let you purchase out-of-stock items, which will be shipped once they are restocked.

Steps to Manage Pre-Orders and Backorders:

1. Product Information: Clearly indicated on product pages if an item is on pre-order or backorder.
2. Communication: Keep customers updated on expected availability dates and any changes.
3. Inventory Management: Regularly monitor stock to update availability status promptly.
4. Order Fulfillment: Prioritize the dispatch of pre-orders and backorders as inventory allows.

Customer Experience:

• Transparent Timelines: Offer realistic availability timelines for customer expectations.
• Customer Support: Provide dedicated support for queries about pre-orders and backorders.

For any assistance, reach out to our customer service team.